Shipping policy

Shipping Policy:

Made-to-Order Freshness

All our teas are blended fresh after each order to ensure maximum flavor and quality. Orders are typically processed and shipped within 7 business days of purchase.

We ship via EMS (Express Mail Service). We will issue a tracking number and notify you once it has shipped.

Shipping Fees

Asia: $25 (up to 2kg)
Europe: $35 (up to 2kg)
Oceania: $30 (up to 2kg)

Delivery Time: Delivery typically takes 7-10 business days from the time of shipment. Delays may occur depending on the destination country or region and customs inspection procedures.

Duty/Import Tax: Depending on the destination country, customs duties and import taxes may apply. Please note that these fees are the customer's responsibility.

Returns/Exchanges: We accept returns of unopened products within 7 days of delivery. Please see our returns policy for details.